AI phone and WhatsApp agents that speak your customers' Spanish

Short answer. ContactShip is a contact center platform where AI agents and people work on the same phone calls and WhatsApp conversations. The voice agent answers and makes calls in Spanish, with more than 150 voices and accents and a response time of 0.4 to 3 seconds, about 1.5 seconds on average. It books appointments in Google Calendar, answers from your documents, qualifies leads and transfers the call to a person when it should. Every call is recorded, transcribed and summarized. You can buy local numbers in Mexico, Colombia and Argentina inside the app, and plans start at USD 49 a month with a 7-day free trial and no card.

What it does

• Voice agents that answer and make calls with your instructions, transfer to a person, and leave the recording, transcript, summary and sentiment of every call. Each agent can be set to up to five languages.
• WhatsApp agents that answer messages and follow up, in the same inbox your team uses for calls, Instagram and Messenger.
• A human contact center in the same platform: softphone, queues and skill-based routing.
• Scheduling with Google Calendar, and knowledge from PDF, DOCX, XLSX, CSV or TXT files.
• Campaigns of calls and WhatsApp messages, and pipelines with webhooks to Make, n8n and Zapier.
• Local numbers in Argentina, Mexico and Colombia (and the US and Canada), bought inside the app.

Pricing

Source: ContactShip pricing page and number-purchase screen, October 2026. Response times: ContactShip product data, October 2026.

Local numbers cost USD 10 a month (USD 15 in Colombia). The 7-day free trial needs no card. WhatsApp messages also carry Meta's per-message fee, which depends on the customer's country.

What to do next

• See it work first: message our agent on WhatsApp with the questions your customers ask.
• Need a local number: read how to answer on a local number in Mexico, Colombia or Argentina.
• Comparing vendors: use our checklist for Spanish-speaking callers.
• Ready to build: start the 7-day free trial; no card needed.

Frequently asked questions

What is ContactShip?

ContactShip is a contact center platform with AI agents for phone calls and WhatsApp. AI agents answer and make calls and messages, and your team takes over in the same platform when a case needs a person.

Does ContactShip work outside Latin America?

Yes. You can buy numbers in the United States and Canada as well as in Argentina, Mexico and Colombia, and each voice agent can be set to up to five languages. It is built Spanish-first for customers in Latin America and Spanish-speaking customers elsewhere.

Do I need a US number or a Twilio account?

No. Numbers are bought inside ContactShip, or you forward or connect the number you already have. You don't connect your own Twilio or carrier account.

How much does it cost?

Plans start at USD 49 a month in credits, about 140 call minutes at USD 0.35 per minute, plus USD 10 a month for a local number. There is a 7-day free trial with no card.